Coopers LLP’s long-term success relies on living our values and following our strategy. As we help you, we prioritize:
Pressure application
We leverage our team’s broad talents to bring insurmountable pressure to bear on the opposition. Our regular case strategy sessions focus our creativity and problem-solving on your issues to move toward a successful resolution.
Communication
We take time and effort to communicate, listen, and explain. This means simple explanations about complex legal landscapes. We provide a road map and guidance across the claims landscape, a foreign land most have never travelled before. Our goal? Make sure you have all the answers to make the right choice for yourself about settlement versus trial. The ultimate decision – settle or go forward – is yours, not ours, but made with all the input you need to make the best decision.
Compassion
We’ve been there. We’ve suffered our own injuries. We’ve spent weeks in the pediatric ICU with a three-year-old on the razor’s edge. We understand the pervasive impact these events have and can relate in a way few others can. We provide strength and support in your most difficult times. Through our understanding, we convincingly tell your story to the decisionmakers – whether that be insurance adjusters, defense lawyers, mediators, arbitrators, juries, or judges.
Values & Culture
We live our values and incorporate them into our daily interactions. That includes clients, the community, the opposition, and the firm. Our adherence to these values defines our culture and our commitment to the greater good. We recognize we may not always perfectly walk this path but take the commitment seriously. If you believe a firm or team member action diverged from our way, please immediately call us at (415) 434-2111, tell us you have a values and culture concern, and ask to speak to Maryanne or Miles Cooper.
Relentless
What we mean: Driven. Passionate. Tenacious. Diligent. Hard working.
How we act: We do not quit. We look at every angle, explore every approach, investigate every nook and cranny, research all options, and once we have information mastery, we tighten the net. Should the terrain change, we are skilled in judo law, embracing the unexpected and redeploying it to our advantage.
Committed
What we mean: Devoted. Dependable. Dedicated. Reliable. Responsive.
How we act: We provide stability and support. You’ll be able to rely on us to dedicate all our energy and resources to helping you. We rely on each other. We do what we say, and we say what we do.
Candid
What we mean: Direct. Principled. Succinct. Transparent. Articulate.
How we act: We’ll tell it like it is. We make sure others know where we stand. We acknowledge weaknesses and in doing so reinforce our strengths in a simple and clear style.
Respectful
What we mean: Compassion. Understanding. Kindness. Courteous. Care.
How we act: We look at matters from all sides to understand all perspectives. We act with kindness and care. Our ultimate goal is to understand in fullness and help.
Collaborative
What we mean: Informed. Curious. Open. Relatable. Team players. Serious and playful.
How we act: We work together, bringing everyone into the fold, to work through issues and achieve solutions. This includes everyone – our team, you, and the opposition so that we can understand their position and help them embrace ours. When we get to decisionmakers like arbitrators, judges, and juries, we empower them to be part of our team on our quest for justice.
Wise
What we mean: Discerning. Experienced. Judgment. Smarts.
How we act: We apply deep thinking along with decades of experience as we consider problems, responses, and solutions. We recognize egos and emotion influence decision-making. We acknowledge them, accept their influence, and unweight them from our analysis. When confronted with options we remain open to outcome. We do not rush to act. When being decisive, we do so deliberately.